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Operations Specialist
- Type de contrat : 620e7923416d5
- Type de contrat : Stage long (6 mois)
- Niveau d'études : Bac + 4
- Expérience requise : Moins d'1 an
- Salaire : non précisé
- Lieu de travail : non précisé
Mission
Fonctions et responsabilités :
- Ensure the smooth running of operations and manage any incidents and bugs;
- Manage operational exchanges with Lydia's payment partners;
- Perform data analysis to understand and improve the performance of products and processes related to your vertical;
- Follow up the launch of the new features and product to validate the expected behaviour;
- Define and execute certain operational processes;
- Identify frictions in the product & processes related to your vertical and propose improvements to Technical Product Managers and Operations Managers.
Profil recherché
- Your analytical skills allow you to understand complex technical issues;
- You are comfortable with SQL (or are ready to become one) and are able to analyse data to understand and solve problems;
- You have a good knowledge of electronic banking;
- You are fluent in English, both orally and in writing;
- You are autonomous and proactive.
Informations complémentaires
With over 5 million active users and an impressive 5,000 new customers joining every day, Lydia aims to become one of Europe’s leading financial services organisations. Founded in 2013, Lydia has been recognised as one of France’s most promising start-ups through its recent inclusion into the "Next 40" ranking.
After raising €112 million from investors in 2020, we have plans to accelerate our European deployment while continuing to offer additional innovative solutions. From top-security contactless mobile payment to a wide array of app-based services, Lydia puts people at the centre of the digital banking experience
Part of our growth strategy is centred around attracting top talent to help us nurture our ongoing success. We are now looking for our new Operations Specialist Intern.
Reporting to our Operations Lead, you will join the Technical Product Management & Operations team.
Mission
Fonctions et responsabilités :
- Ensure the smooth running of operations and manage any incidents and bugs;
- Manage operational exchanges with Lydia's payment partners;
- Perform data analysis to understand and improve the performance of products and processes related to your vertical;
- Follow up the launch of the new features and product to validate the expected behaviour;
- Define and execute certain operational processes;
- Identify frictions in the product & processes related to your vertical and propose improvements to Technical Product Managers and Operations Managers.
Profil recherché
- Your analytical skills allow you to understand complex technical issues;
- You are comfortable with SQL (or are ready to become one) and are able to analyse data to understand and solve problems;
- You have a good knowledge of electronic banking;
- You are fluent in English, both orally and in writing;
- You are autonomous and proactive.
Informations complémentaires
With over 5 million active users and an impressive 5,000 new customers joining every day, Lydia aims to become one of Europe’s leading financial services organisations. Founded in 2013, Lydia has been recognised as one of France’s most promising start-ups through its recent inclusion into the "Next 40" ranking.
After raising €112 million from investors in 2020, we have plans to accelerate our European deployment while continuing to offer additional innovative solutions. From top-security contactless mobile payment to a wide array of app-based services, Lydia puts people at the centre of the digital banking experience
Part of our growth strategy is centred around attracting top talent to help us nurture our ongoing success. We are now looking for our new Operations Specialist Intern.
Reporting to our Operations Lead, you will join the Technical Product Management & Operations team.